Exhanges & Refunds -
We will exchange any items you have purchased from us, for up to 30 days after you receive your order, unless otherwise specified here or on the product page.
We will issue a refund for any items you have purchased from us unless marked (no returns or exchanges on the product page at time of purchase) that is in the ORIGINAL, UNUSED, UNDAMAGED CONDITION for any reason for 30 days after you receive your order Please send an email to Support@eMastectomy.com, requesting a RMA Number (return merchandise authorization number). Please include your Name, Last Name, Phone Number, Order Number (and correct size instructions if you are exchanging).
Please do not ship any items back without receiving an RMA Number, where to ship the item to and instructions FIRST. WE WILL NOT RECEIVE and WILL NOT BE ABLE TO REFUND or EXCHANGE your item without an RMA Number and correct shipping instructions.
PLEASE NOTE THE FOLLOWING:
1) Any special order items, engraved items, special sized products specifically ordered for you, are NON-REFUNDABLE and NON-EXCHANGEABLE.
All items below are NON-REFUNDABLE & NON-EXCHANGEABLE
A) All attachable nipples
B) All panties
C) Items that have been worn
D) Swimsuits without panty liners
E) Any item that has had it's tags removed
2) If you have received FREE Shipping or have paid for shipping with your order then you are responsible for paying the shipping charges back to us and the shipping charges back to you (unless we have made a mistake with the order and have sent you the wrong item). If you have received FREE shipping or have paid for shipping with your oder and request a refund, the refund amount will be the total amount paid minus the original shipping cost.
3) In order for us to accept a return or exchange, you must return the items in it's original box or packaging as it was shipped to you.
RETURNS WITHOUT EXCHANGES
A restocking fee of 10% of product prices minus shipping applies to all orders returned and not exchanged.
To initiate a return or an exchange, please go to the returns and exchange page and follow the instructions.
Copyright and Trademark
All contents of this site, material, images and any other media are protected by U.S. and international copyright © eMastectomy. All rights reserved. "eMastectomy" are service marks or trademarks of eMastectomy. We reserve all rights in regards to these marks and any other trademarks or service marks appearing on this site, in our advertisements and elsewhere. This site may also contain or mention trade names, service marks or trademarks of other companies and we do not claim any rights to those and are the property of their respective owners.
We have attempted to accurately depict the nature of our products, other suppliers and manufactuer's products and colors of the products offered on this site. But, because the color you see may vary and is dependent on your computer monitor, we cannot guarantee that the color you see will be accurate. Therefore there might be some color variations from the picture that you see and the product that you receive. Please note that products may also appear larger or smaller than their actual size depending on how the picture was taken and your monitor. Some photographs have been enlarged to show close up detail of the product.
We continually make efforts and every attempt to avoid pricing errors and product information, but despite our best efforts mistakes do occur. We reserve the right to correct pricing errors and in our sole discretion to cancel or refuse any order placed with incorrect or erroneous pricing. We will of course notify you of any such changes in pricing if you have already placed an order. We display MSRP, Manufacturer Retail Pricing on our site and our current or sales pricing on every product page.
Using this site
This site, the contents of this site and our technology are provided for personal and noncommercial use only. Any copy, downloading, reverse engineering or material, database or any content found on this site is prohibited for commercial use. No interest, title or rights in any material found on this site is transferred to anyone utilizing the site. No content on this site may be reproduced, transmitted, copied or displayed in whole or part without our express written permission.
Links To Other Sites
We make no representations or warranties about any other Web site you may access through this site either created by us or generated by our users or user comment / reviews. If you find links on our site from us, our blog, user generated content, such content and links do not constitute any endorsement of that site or products and or services and is provided solely as a service of convenience to you.
Any email or messages or any other communications that you may send us, via digital or traditional media or any other type of transmission relating to your use of this site or our products and services shall be and remain eMastectomy's property and we shall not be limited in any way in its use for commercial, promotional or any other use. We respect your privacy and in any use we will not use your personally identifiable information such as your full name without your prior consent and permission. You hereby agree that the material, communication or messages you have transmitted violates your rights or the rights of any third party or contain any libelous or otherwise unlawful content or material. We may save certain messages and emails on file, but we are not required to and do not retain every message and or material.
This site, it's content and information available on our site is provided on an "as is" basis without any warranties of any kind, expressed or implied, including warranties of title or implied warranties of merchantability or fitness for a particular purpose. You consent and acknowledge that the use of this site is an your own risk and that you assume full responsibility for all costs associated with all necessary servicing or repairing of any equipment you use in connection with this site, and that eMastectomy, it's suppliers and affiliates shall not be liable for any damages special, indirect or consequential of any kind related to your use of this site and our services and products.
Choice of Law
If any disputes arise between us (eMastectomy) and you (the consumer) in regards to use of this site and our products and services, such disputes shall be resolved according to the laws of State of California.